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(615) 586-6883

 

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Faqs and Information

What to expect

Jessies Party Animals and Petting zoo is completely mobile and will come to your special event year round. Kids find excitement in being around live animals where they can touch, pet, and feed and ride them. Adults can also experience the same excitement as the kids, especially seeing all the smiles on children’s faces when they can hug a goat or ride a pony.
Our ponies are hand-led by one of our experienced and friendly staff. We will make sure each child is enjoying the ride while ensuring their safety.

Safety
Please understand that animals can be very unpredictable and Jessies Party Animals cannot be responsible for injuries. We also are not liable for illnesses, outbreaks or allegories that may occur while enjoying our petting zoo and party animals. Please consult your physician before hiring Jessies Party Animals to make sure everyone has an enjoyable experience with us!
While we recommend thoroughly washing your hands after handling animals we also offer hand sanitization to all your party guests. Also, no open toe shoes around the animals.

Question and Answers:

Q. What is considered an event?
A. An event is a larger function such as one for a school or church and Country Club. (Anything other than something smaller like a private birthday party for example).

Q. How do I book an event with Jessies Party Animals?
A. All events must be done on an individual bases and must be booked with Jessie, Nita or a staff member.

Q. What if I need to cancel an event? Do you need a 30 day written notice?
A. Yes, you will need to submit a 30 day written notice, in advance and you should receive a confirmation from us. Below is our cancellation policy:

Attention for Events: (Cancellation Policy)
Anyone booking an event with Jessies Party Animals understands that by paying their deposit or sending in a contract, they are fully responsible for the full amount of Jessies Party Animals charges for their event.


Q: Do I need to get any Party Permits?
A: Some parties that are held in public places may require a permit.
(Such as parks, country clubs, ect. ) No Permit is required for a customers home.
Jessies Party Animals are Not responsible for getting customers permits.
Jessies Party Animals will not issue a refund if we are asked to leave due to
customer not having their permit. Customer understands and agrees
that they still must pay full cost of their party. So if you have questions, give us a call.

Q: What happens if it is raining the day of my party?
A: We perform parties rain or shine. If you have scheduled a pony ride, we can substitute a petting zoo should you not have a large enough enclosure such as a two or three car garage. If the weather is severe such as hail or lightening, we will either find you a new party date or refund your deposit.

Q: How much does it cost for a petting zoo or pony party?
A: Pricing is based on location, how far we must drive. So you need to call us to find out cost to your area, as well as if you wish to have more animals than our regular package.

Q: Our party has a theme, can the ponies be dressed up to match the theme?
A: Yes, most of the time...we can work with you to dress the ponies up to match the theme of your party. Please contact us at: (615) 586-6883 .
All of our costumes are custom made to suit your party needs. There is a small fee.

Q: What kind of animals are included in the petting zoo?
A: The animals that are included in the petting zoo are rabbits, mini goats, mini sheep,
and mini donkey. We have the right to subsitute animals.

Q: I own a dog(s). Are they allowed to be around during the pony rides or petting zoo?
A: Please keep all dogs put away or inside during the petting zoo and pony rides event. Many dogs are not used to being around ponies and farm animals and may there for pose a risk to our animals such as biting the heels of a pony or attacking rabbits which is a serious safety hazard. This policy is strictly enforced for the safety of the children, the animals and the dog(s).

Q: I have some young and older children at the party. What is the weight limit?
A: Our weight limit for our miniature ponies is 75lbs for the safety of our customers and ponies. We do have larger ponies that can hold around 100 pounds please let us know in advance.

Q: How many ponies will I need for my party?
A: We recommend 1 pony for up to 20 children, 2 ponies for up to 40 children and so on. Just remember if you invite say 35 kids not all will show up . Out of the kids that do show up there are always a couple that don't ride. So you will be fine with one pony. The kids go back and forth from zoo to pony so they get several rides.

Q: How do you do the pony rides?
A: All our pony rides are hand-led by an experienced and friendly staff member. We do not use pony sweeps. Ponies get very depressed being hooked up and made to go round and round. We feel that hand-led pony rides are more exciting for the children and the ponies. Remember: No open toed shoes allowed around the animals or ponies. We don't want them stepping on those toes!

Q: We are having a pool party, is this ok?
A: If you are having a pool party, please be sure that all children are completely dried before riding the ponies. Wet bathing suits are not permitted on our saddles.

Q: Will the animals eat our trees or garden?
A: The answer is yes, the animals will eat any vegetation if the setup is on or within reach of the vegetation.
Please be sure to have a flat, safe area , preferably grassy area for us to set up on away from reachable trees or garden.
Please note: we are not responsible for damage to grass, flowers, trees, sprinkler heads, bushes, branches, property, potted plants, etc. Our staff will do everything to ensure a safe and enjoyable party for all your guests.

Q: What happens if the animals go to the bathroom during the party?
A: We will pick up manure and dispose of it.

Q: We use pesticides and fertilizer in our yard, will this be a problem?
A: YES, animals cannot be on or around surfaces that have been treated with fertilizer or insecticides within the past 7 days due to the danger of poisoning.

Q: Do you require a deposit to book a party?
A: Yes.

Remember your party is NOT booked if you just send in a contract. Your party date is NOT held until the deposit is in, so do not wait . We get many calls in a day. Things can change in minutes. Deposits are refundable only if, Rain prevents service - Must be really raining Not Drizzling and notice is given 4 hours before service time on the day of the party.

Q: When is the balance due?
A: The balance is due the day of the party via CASH only.

PLEASE NOTE: The day of the party your balance is due. We will only accept CASH.

Q: Can I book my party online?
A: Yes, but you must speak to Jessie or Nita or a staff member first (615) 586-6883 to make sure the date is open and get pricing. Then you may go to our reservation page and fill out our online service agreement contract.

Q: When do you arrive?
A: We arrive about 20 to 30 mins. early to set up. If you book an event we will of course come sooner.

Q: What areas do you service?
A: We service Nashville Tennessee and surrounding areas... Just give us a call to make sure we can service your area!

 

You must read this section before
submitting your reservation form

Jessies Party Animals will provide the above service, contingent upon obtaining your deposit.
Balance of service to be paid upon our arrival - Cash only Please - Set up will not begin until balance is paid in full.

CANCELATION POLICY...
Parties and events are subject to refunds only if there is a Rain - Out - heavy rain ( not drizzling ) We must receive a phone call 6 hours ( NO LATER ) in advance, or you will be responsible for the full amount of your party or event, no exceptions.
Please Call 6 hours before service time on the day of the party.

Permits:
Some parties that are held in public places may require a permit.
(Such as parks country clubs, ect. ) No Permit is required for a customers home.
Jessies Party Animals are Not Responsible for getting customers permits.
Jessies Party Animals will not issue a refund if we are asked to leave due to customer not having their permit. Customer understands and agrees that they still must pay full cost of their party.
So if you have questions, give us a call.

EVENTS: (Events are businesses, church, school, festivals, company picinics, stores, etc. ) When booking an event we must have a 50% down payment. Refunds are subject to Rain-Outs only with a 6 hour notice.
You must give a 30 day written notice to cancel and must still pay 50 % of your event. If we do not receive a 30 Day written notice you must pay the full charge for your event, sorry no exceptions.
*If at any time, in our opinion, the party developes into an unsafe situation we reserve the right to leave without refund.

*Children are not allowed to chase, hit, pick up animals or play in animal's food or water. No one is allowed to give any type of food to the animals without asking first. No Dogs Allowed around animals, this is for their safety. No food, candy or drinks are allowed in petting zoo.

*We are insured.

*Maximum size of pony rider is 75 lbs.

*Please understand these are all living animals and can get ill like a person. So by signing this contract you are in complete understanding that there is always the chance that this could happen and is beyond our control as well as on rare occasions we may get a flat tire or something unforeseen happens.

*Shoes are a MUST for Children and Adults around Ponies and Petting Zoo.

*All of our Animals, especially, the Goats and Sheep will eat or try to chew on clothing, jewelry or other objects. We are not liable. Please take extra care to remove any valuable personal belonging, clothing, furniture, plants, landscaping or any other objects that need to be kept away from all the animals.

PARKING: We will arrive 15 to 30 mins. early to set up for your event. It is your responsibility to please reserve 40 ft of parking space for our truck and trailer (we are close to the size of a semi truck) and easy, close (approx 50 ft.) access to party area. Exceptionally hard driveways can become a real concern. Please be ready for us, so we don't have to set up into your party time!
**We must have easy access…Otherwise a $100.00 set-up maybe added to your account and our parking and setup may extend into your service/party time or we may not be able to set up at all.
If you feel parking may be a problem, let us know right away. Together we can figure it out.
**PLEASE DO NOT LET YOUR GUEST BLOCK OUR VEHICLE AS WE MUST LEAVE UPON COMPLETION OF THE PARTY

We reserve the right to change, include or exclude animals for any reason we deem necessary as we must take care of their needs, safety and comfort.
We supply hand sanitizer… please tell all the children / adults to use it after touching animals.
We will arrive 15 to 30 mins. early to set up for your event.

We value your business however we must reserve the right to refuse service to anyone at any time.

By submitting your form you are digitally signing a legal binding contract stating that you release Jessies Party Animals of all liability and take full responsiblity for myself, my family, friends and guests.

We look forward to helping make your special day wonderful!

Please remember to keep your phone on you the day of event. - This is so important for a smooth set-up or setup time may go into your party time.

Client agrees: I agree to pay the balance for services described above.
I have read and fully understand this service contract agreement and all of its content; including the 75 lbs max for pony rider, the vehicle access (parking), everything regarding safety for persons and animals, payments and all other contents of this service agreement.
Once this form is submitted, this reservation is confirmed.
Due to periodic changes in our contract - Please review our website for current updates to our rules, regulations and policies as our website supersedes all.


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