California Live Animal Rental

These are our most commonly asked questions. We’ve done our best to cover all major topics. If you have a question that’s not answered here, please feel free to email us or call Jessie directly.

Q: What are costs of a petting zoo or pony party?

A: We think that every party and special event deserves its uniqueness; that’s why we encourage you to gives us a call! We can discuss a variety of pricing packages and find a way to give you the best offer for your budget.

Q: Do I need to get any Party Permits / Animal Permits / Location Permits?

A: Depending on the location of the event, you might need one or more permits.

Typically, for a customer’s home there’s no need for a permit, but you should check for any permits applicable in your area. In public areas, such as parks or country clubs, you will definitely need permits.

Jessie’s Party Animals are not responsible for purchasing or obtaining the customer’s permits. Keep in mind that a refund will not be issued if we are asked to leave the event due to the lack of the necessary permits, and the full cost of the party package still needs to be paid by the customer.

We strongly encourage you to give us a call if you need help regarding the permits. We’ll be happy to help you make sure that the party will go as planned!

Q: What happens if it is raining when my party is planned to take place?

A: We like to party, with blue or gray skies alike! If you’ve scheduled a pony ride, we can substitute it for a petting zoo, if you don’t have a large enough enclosure, such as a two or three car garage, available.

If the weather conditions are extreme, such as a lighting storm or hail, we will either find you a new party date or refund your deposit.

Q: We’re having a theme party. Can you dress-up the ponies to match our theme?

A: Yes, we can dress-up the ponies so that they match your party’s theme. You can contact us anytime, via email or phone, and we can help you personalize your petting zoo or pony ride rental experience to the tee. Our animal outfits are custom-made to fit your needs, for a small fee.

Q: What kinds of animals are included in the petting zoo?

A: The petting zoo will include animals such as: alpacas, chickens, guinea pigs, rabbits, Nigerian goats, ducks, sheep, and miniature horses (including some of the rarest breeds). Additional animals may be available, as we are always in the process of rescuing and training new animals.

Q: I own a dog(s). Are they allowed to be around during the pony rides or near the petting zoo?

A: Most dogs are not used to being around ponies and farm animals, thus they become a threat to our animals (by biting a pony’s heels or by attacking the rabbits). We view this situation as a safety hazard, so we ask you to please keep all dogs inside during the pony rides and petting zoo experience. This policy is enforced for the safety of the children, the animals and the dog(s).

Q: I have both younger and older children attending the party. What is the weight limit for pony rides?

A: The weight limit for our miniature ponies is 75lbs, for the safety of both customers and ponies.

Q: How many ponies will I need for my party?

A: Seeing as the pony ride will be one of the most popular party attractions, you have to make sure that everyone gets their turn to ride! Based on our experience, we recommend 1 pony for up to 10 children, 2 ponies for up to 20 children, 3 ponies for up to 35 children and 4 ponies for groups of 35 or more.

Ordering an extra pony will help you make sure that each guest has the chance to ride. This cautionary measure will also help minimize waiting times. Time goes by faster when you’re having fun!

Q: How are pony rides performed?

A: During pony rides, the miniature ponies are hand-led by an experienced and friendly staff member.

We do not use pony sweeps. The hand-held pony rides are much more exciting for the children and more comfortable for the pony. It’s a win-win situation!

Q: We are having a pool party. Will this have any negative effects?

A: Pool parties are fine by us! We just need all children to be completely dry before they ride the ponies. Wet bathing suits will damage the saddles, so we strongly encourage you to have a change of clothes available for the kids.

Q: Will the animals eat our trees or damage our garden?

A: The animals will eat any vegetation, if the petting zoo or pony rides are set up on, or within reach of, the vegetation. We need a flat, preferably grassy, area for us to set up on. It keeps the animals comfy and gives the kids a realistic experience!

To avoid damages to flowers, trees, sprinkler heads, bushes, branches, potted plants, or property, make sure that the area is at a safe distance from any of the damageable things mentioned. We are not responsible for the damages if the area doesn’t meet these requirements.

We will do our best to help you and your guests have a safe and extremely fun party!

Q: What happens if the animals go to the bathroom during the party?

A: Our staff will pick up the manure and dispose of it, leaving no trace behind.

Q: We use pesticides and fertilizer on our yard. Will this be a problem?

A: Yes. Animals cannot be on, or around, surfaces that have been treated with fertilizer or insecticides within the past 7 days, due to the danger of poisoning. We want to keep our animals safe, so please take this policy into consideration when choosing the set-up area.

Q: Does booking a party require a deposit?

A: Yes, we require a $100 deposit when you decide to book your party.

We also require a 30 day notice or more, if you need to cancel, in order to receive your deposit back in full. If you cancel for any reason within 29 days of your event, your deposit is non refundable.

Q: When is the balance due?

A: The balance is due on the day of the party, via Cash, Check or certified funds only.

We also accept major credit cards through Paypal, but you’ll have to let us know 3 days in advance of your party. We will send you an invoice, giving you the possibility to pay online.

PLEASE NOTE: Credit Card payment cannot be accepted the day of the party. If you would like to make a credit card payment, it must be done 3 days in advance.

Q: Can I book my party online?

A: You most certainly can! You can book your party, pay the deposit and pay for the party in full online. However, if you would like to speak to someone regarding booking a party, pricing offers, animal costumes, and more, feel free to call or email us.

Q: Are you fully insured?

A: Yes, we are fully insured and licensed. We meet and exceed all requirements of the Animal Welfare Act.

Q: When will you arrive at the party’s location?

A: We want to have everything ready by the time your guests arrive! For pony rides we will need 20 minutes to set up, while for the petting zoo we will need 30 minutes.

Q: What areas do you service?

A: We service the entire LA County and many other surrounding areas.

Q: Are there any safety issues involved?

A: Yes - We want your experience to be an awesome one! That’s why we have a few safety tips for you. The majority of the tips will be written in our contract. Please feel free to talk openly with us about any of your concerns. We want you, your guests, and the animals to be safe. This way we’re all going to have a great time!

A few things you should definitely keep in mind:

  • Avoid open toe shoes around the animals, especially around ponies.
  • Tell us if you use pesticides and fertilizer in your yard.
  • Remove any items that our animals might chew on, such as jewelry, lawn furniture, etc.
  • Dogs are not allowed around the animals, for everyone’s safety.
  • Food, candy and drinks are not allowed in the petting zoo.
  • Do not feed any type of food to the animals without asking the staff if it’s okay first.
  • Animals love cuddling, which can be a bit much for some small children.
  • Even though our animals are adorable, and ponies are small & cute, it is possible to get stepped-on or walked over by the animals. That’s why you should always provide adult supervision at parties and events.

By following our tips, you’ll be able to enjoy the full extent of the joy and party-delight that a pony ride or petting zoo rental can offer!